56.8% of respondents expect to get policy interpretation through social media interaction.

　　Policy documents issued by government agencies often make people feel "cold" and incomprehensible because of their rigorous expression. Recently, Henan Province issued the "Implementation Measures for the Interpretation of Policy Documents of Administrative Organs", requiring the "red-headed documents" issued by provincial administrative organs to be interpreted in plain language so that the masses can understand, trust and use them.

　　Last week, the Social Investigation Center of China Youth Daily conducted a survey of 2,000 people through the questionnaire network, which showed that 70.7% of the respondents felt that there were too many official words and cliches about the policy documents issued by government agencies in the past. Policies should be truly understood, trusted and used by the masses. 66.4% of the respondents expect to adjust Mandarin and cliché s, and 56.2% of the respondents hope to establish a publicity accountability mechanism.

　　Among the respondents, 0.4% were born after 00, 19.0% after 90, 55.5% after 80, 17.5% after 70, 6.2% after 60 and 1.1% after 50.

　　70.7% of the respondents felt that there were too many official phrases in previous policy documents.

　　For the policy documents issued by government agencies in the past, everyone’s feelings are bureaucratic (47.1%), blunt and unfriendly (44.2%) and "high-ranking" (37.7%). Other feelings include: rigorous expression (37.3%), inadequate communication, ignorance of many policies (33.8%), lack of human feelings (32.5%), incomprehension (29.4%), unclear definition and difficulty in implementation (25.0%). Only 19.4% of the respondents felt clear.

　　Wang Xujie, who just joined the work in Beijing, said that when he graduated from college, he looked up a lot of documents and regulations in the process of dealing with accounts and files. Most of them had to be read twice to understand the meaning. When he encountered some legal words, he had to search online or consult his classmates who studied law. Sometimes you don’t have to say the content, even the file name can be confused.

　　70.7% of the respondents felt that the policy documents issued by government agencies were full of official words and cliches. 15.6% of the respondents said it was hard to say. Only 13.7% of the respondents felt that there were not many.

　　Wang Xujie believes that many documents are particularly blunt, unfriendly and authoritative, but people can’t read or don’t want to read them, which loses the significance of the documents.

　　Mao Shoulong, a professor at the Institute of Public Policy and Security, School of Public Administration, Renmin University of China, believes that many government documents are dry and difficult to understand. After the document is published, it needs a lot of interpretation, such as the specific situation in the process of document implementation, the results of document implementation, the evaluation of document implementation process, what difficulties are there, etc. It is good to have more such side information.

　　For the interpretation of the vernacular version of "red-headed documents", 54.3% of the respondents think it will be more cordial and grounded, 48.5% think it will help to enhance the credibility of the government, 47.4% think the relevant policies will be more effective and better implemented, 42.0% think it can guide government officials to change their writing style and work style, 39.5%. Only 4.2% of the respondents thought it was unnecessary.

　　Mao Shoulong said that a good public environment requires a better understanding of government documents. On the one hand, this is very important to the people. Some officials abuse documents, and only use those that are beneficial to the people, but many documents are unknown to the people and cannot protect their rights and interests in time. On the other hand, document interpretation is also very important for executive officials. At present, many documents are not implemented and people are not concerned, which may be related to the poor understanding of lower-level government workers. Moreover, some documents are advocacy, some are guidance, and some are mandatory. More interpretation will help executives understand the spirit.

　　63.3% of the respondents will pay attention to the interpretation of the "red-headed documents" policy.

　　To translate "Mandarin" into "Vernacular", 54.8% of the respondents suggested that it should be combined with local actual work requirements, 52.7% of the respondents hoped to interpret it from multiple angles and sides, 45.9% of the respondents hoped that the language would be vivid, 38.9% of the respondents suggested various forms, 35.8% suggested more case studies, and 34.8% of the respondents looked forward to explaining it.

　　Wang Xujie said that the red-headed document must be rigorous and solemn, which we can all understand, but there can be other forms of explanation outside the document. "I usually look at the opinions of various parties after the publication of the document and search for relevant commentary articles. These articles can generally point out the background, important regulations and places that need special attention, which is more clear than reading the document itself. In addition, I hope to strengthen interaction, such as asking relevant responsible persons to go to the online platform to accept online questions and answers, so that people can raise confused places and controversial places and get the most direct answers. "

　　In the survey, 63.3% of the respondents said they would pay attention to the policy interpretation of "red-headed documents", of which 12.6% were very concerned. 28.6% of the respondents feel average, and only 8.1% of the respondents are not very concerned or concerned.

　　Li Changan, a professor at the School of Public Administration of the University of International Business and Economics, said that methods of document interpretation have existed for a long time, such as drawing cartoons and making animations when publicizing some policies. The most common method is the interpretation of traffic policies. Some policemen’s cartoon images are very cute, which is easy for the people to accept. At present, it is quite encouraging for local governments to promote and implement this method as a regulation.

　　For the interpretation of policy documents, the three most popular forms of respondents are: social media platform interaction (56.8%), interviews with responsible persons (51.9%) and writing commentary articles (47.0%). Then there are: press conference (36.9%), digital interpretation (36.5%), adding charts and diagrams (29.4%) and so on.

　　Policies should be truly understood, trusted and used by the masses. 66.4% of the respondents expect to adjust the "Mandarin" and "cliché", 56.2% hope to establish a publicity accountability mechanism, 53.6% suggest that government departments make good use of new media platforms, 42.3% expect the policy drafting to be more cautious and rigorous, and 31.2% expect it.